>> Pre-Order Policy
Due to the limited nature of the items on AlterEgoComics.com, pre-ordering early will prevent you from missing out on your favorite collectibles. We reserve the right to limit quantities at any time. There is a pre-order limit of 1 of each item per household. This allows us to satisfy as many customers as possible.
What does it mean if an item is marked as Pre-Order?
If an item is marked as Pre-Order, that means that it has not been released in the United States by the manufacturer. It will be listed with an approximate release date (for example, shipping 4th quarter, shipping in December) which is subject to change by the manufacturer. Please note that we do not make the items that we sell and have no control over when an item gets released.
When do you charge me for Pre-Order items?
Pre-orders are not charged to your credit card until each item is ready to ship. Please note that your credit card will be authorized for the full amount of your order when you place your order. An authorization is a temporary hold placed on your card to verify that the card is valid. This authorization will drop off after 5 business days.
Orders placed using PayPal will have the full amount of the order deducted from your PayPal account when you place your order. This is a PayPal policy.
What happens when you order multiple Pre-Order items?
If you Pre-Order multiple items on the same order, we will charge and ship each item as it comes in.
What happens when credit charges are not accepted?
If your credit card charges are not accepted when your order is ready to ship, we will notify you via email. You must respond within 72 hours to make arrangements for payment. If we do not receive a response, your open orders will be cancelled and we will return product to stock.