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"I received my order earlier this week and am just now getting around to
thanking you for the excellent service. From placing the initial order,
to taking the change in payment type, to the quick shipping and
excellent packaging, everything was handled in a wonderful worry-free
manner. And the price couldn't be beaten either! I look forward to doing
business with you again in the future!"
Carroll M., Warrenton, VA
"Just want to say that I received my order last week and I am very happy
with your service. The Parcel arrived quickly and safely. Any queries I had
were answered promptly by your staff. Best service one can hope for on the internet.
Thank you. Hope to do business with you guys again."
Thaddeus L, Australia
"This was my first purchase and I am very impressed with the customer service,
prices and quick shipping."
Josh H., Green Bay, WI
"Just so you know, your customer service is appreciated. I’ve dealt
with other online vendors before with some spotty results, but you and your
team are the best. Keep it up!"
Chris L., Swarthmore, PA
"This was my first transaction with your organization and I must say that
I am very impressed. The package arrived safe, secure, and in MINT condition.
Easy purchase; great communication."
Jayson C., Olathe, KS
"I just want to take a moment and thank you so much for all the wonderful
items that I have gotten from you. I am so very glad that I found your website."
Mike M., Plymouth, WI
"Once again I want to thank you for your outstanding service and understanding
nature throughout this replacement transaction. In the end, the item looks great
on my wall and you have a very happy customer."
Drid S. - Selma, TX
"Just a few words to let you know that my order was received this past
Monday. Thanks for the fantastic job you did on the packing. I do a lot of buying
on the Internet and I can tell you that you are the best I've experienced. Thanks!
"
Luis H. - Rosamond, CA
"Well, once again you have proven to be a very dependable and trustworthy
company. I could not be more satisfied with the items you recently sent to me.
I look forward to continuing my collection through Alter Ego Comics."
Curtis Z. - Cleveland, TX
"You run the best site of its kind that I have ever run across. You have
always been polite and quick to respond. Your service is outstanding and second
to none. I am glad I found Alter Ego Comics. Many, many thanks from a satisfied
customer."
Mike H. - Edwardsville, IL
"Your customer service is unparalleled! Every time I have had a question,
someone has taken the time to respond. Thank you. This is just one of the reasons
I shop with you guys."
Jason K. - Derby, NY
"I want to thank you for contacting me regarding the availability of the
James Dean Hot Toys figure; I just placed my order and am looking forward to
receiving it after it ships later this week. I have placed two previous orders
with you and have been very pleased with your service and your answers to my
questions. You are top notch and I won't go anywhere else for my collectibiles.
Thanks again!"
Margaret R. - San Leandro, CA
"I just received my medicom kubrick 400% Alien today and am totally blown
away at the service you guys provided me. It took only one day to get here (Ohio
-> Michigan) and was packaged superbly! You will definitely be getting more
business from me in the future!!! Thanks again!"
Paul, P. - Holland, MI
"It's a real pleasure doing business with customer focused people."
Geoff C. - Covington, WA
"My husband's gift arrived today and it was wonderful! We are very impressed
with the quality of your shipping. You've just got yourself a return customer."
Carla S. - LaGrange, CA
"Thank you for taking care of a defective item for me not long ago. I
can't tell you how impressed I was by your response and
how quickly you replaced the item. I will only be ordering from Alter Ego from
now on."
Jason T. - Lewis Center, OH
"Thank you for your great service and excellent communication!"
Humberto T. - San Diego, CA
"Just wanted to say a quick 'Thank You.' I received my Symbiote Spider-Man
statue today and it is awesome! Thanks again for the nice item and Great service!!!"
Dan M. - Ontario, Canada
"You have the best site with the best customer service. Having worked
in customer service and tech support for WOW Cable and Dell, I know that customers
aren't always easy to work with. Your company is excellent and I'm looking forward
to making more purchases from you."
Josh E., Hamilton, AL
"Just wanted to say thanks for your help with the Sideshow/Hot Toys Vasquez
issue I had earlier. Your handling of the problem was prompt, and I'm satisfied
with how it was resolved. I've been happy with the prices and service you provide."
Ben N., Chicago, IL
"I just received my order and couldn't be happier, thanks. Nicely packaged."
Aaron T., Valley Village, CA
"Received the statue today, it's awesome! Very nice piece. Wanted to thank
you again for the prompt shipping and your superb customer service! Look forward
to doing business with you again!"
Steve L., Waianae, HI
"I am extremely satisfied with your customer service."
Mar D., San Diego, CA
"Thanks for your speedy response. So often I try to contact Internet companies
and it takes forever for them to do anything."
Tim W., Greenwell Springs, LA
"Great service! Super items! Looking forward to receiving my next order."
Mason S., Elkridge, MD
"Great store...great prices. I keep coming back!"
Alexander L., Willingboro, NJ
"I received my item in excellent condition! Thanks for seeing that I have
received another great item from you."
Stephen F., Fawnskin, CA
"You're one hell of a professional when it comes to keeping people informed...easy
to read reciepts, too. Thank you. :)"
Michael F., Houston, TX
"You have the best customer service that I've ever experienced on the
Internet!"
Chris F., Hercules, CA
"I love this place!"
Josephine D., Levittown, NY
"It is an easy to use website with all information displayed. Most impressive
of all, is the prompt reply to questions by the site owner."
Terry C., Australia
"Marc is a great seller and has been very helpful in finding those hard
to find pieces. With the best prices on the market you should look no farther
then Alter Ego Comics as your one stop for Comic Collectibles, Lord of the Rings
Stars Wars and more!"
Rob M, Whitemarsh, MD
"I just wanted to say that I am very pleased with the way my order was
handled. I received my figure today, just one week after placing my order! When
I contacted you with a concern about payment, you responded that very same day!
Very impressive! I will do business with you again and will tell everyone about
the excellent customer service at Alter Ego Comics! Thanks again!"
Michael B., South Bend, IN
"Hey guys, I just wanted to take a minute and say THANK YOU for the great
service you provided during the past year. My orders were always sent very fast
and neatly packed. Here's hoping 2005 brings you all the success you deserve."
Keith W., Moncks Corner, SC
"I will definitely patronize your business again. I've already passed
your website on to numerous fellow collectors. Great prices and excellent
customer service!
Kenny C., Torrance, CA
"It's nice to have found a reputable website to order figures from."
Bill P., Sunfield, MI
"I just wanted to thank you for the package that arrived today; superb job
in packing items. You've done an excellent job in communicating where these
items were every step of the way; and offer a very reasonable price on all your
collectibles; looking forward in doing additional business with you in the
future."
Damon G., St. Joseph, MO.
"I will always consider you as a primary option in ordering collectables. You have proven to be a great guy and a reliable source. I will recommend you to anyone who will listen."
James B., Hermosa Beach, CA.
"You have the best service on the net that I have used to buy my figures. The
service is fast and you almost immediately reply to e-mails. Defininately I will buy many items from your shop yet!"
Johannes N., Brazil
"I had emailed a couple other sites that I've done business with in the past
about the Crow pieces, and they said they'd look into it and get back
to me - that was two weeks ago. I email you and bingo-there they are the next day, and at a great price!"
Dean W.
"You have the best prices and customer service on the 'Net. It's like a having a local comics shop online."
Brian R., Concord, NC
"It is great to order from a
store where the owner is also a fan."
Larry D., Austin, TX
"Thank you for your prompt, polite reply to my inquiry about adding to an
order. It's clear that customer service is as important to you as it is to
me. I appreciate your help and consideration."
Kelly R., Magnolia, TX
"Your communication with the e-mails is way better than some companies that do this for a living. Keep up the good work, and again, I look forward to doing business with you in the future."
Joseph D,. Wantagh, NY
"I really appreciate your honesty and great service. I will be purchasing all the LOTR pieces I buy from you. I'm
just sorry I didn't know about your site sooner."
Michael C., Diamond Springs, CA
"I just received my first order from you and I have nothing but praise for you. I am very, very pleased with the service and the item I chose. I look forward to putting more business your way, and receiving my next item from you."
Jonathan S., United Kingdom